We strive to provide efficient and reliable shipping for all orders. This Shipping and Delivery Policy explains how we handle and process orders, including shipping options, timelines, and any additional information you need to know about receiving your order.
Shipping Destinations
We currently ship to the following locations:
• Domestic Shipping in India.
• International Shipping: Middle east, Asia pacific and Europe countries,
If your country is not listed, please contact us at support@giftodeal.com to inquire about possible shipping arrangements.
Processing Time
• Order Processing Time: Once you place an order, our processing time typically takes 1-2 business days. For custom or personalized products, processing may take longer.
• Wholesale Orders: Wholesale orders may require additional time for processing. You will be informed of the estimated processing time upon placing a wholesale order.
Please note that processing times are separate from shipping times.
3. Shipping Options and Costs
We offer a variety of shipping options based on your location and order size:
• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Available for faster delivery within 2-3 business days.
• International Shipping: Delivery times for international orders may vary depending on the destination, typically between 7-12 business days.
Shipping costs are calculated based on the weight, dimensions, and destination of the order. Final shipping charges will be displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your delivery. Please allow up to 48 hours for tracking information to update.
Delivery Timeframes
Estimated delivery times are based on your location and chosen shipping method. Please note that these are estimates, and actual delivery times may vary due to factors outside of our control, such as:
• Shipping carrier delays.
• Customs clearance for international orders.
• Public holidays and busy periods (holiday season).
We are not responsible for delays caused by the shipping carrier or customs authorities.
Shipping for Wholesale Orders
For wholesale orders, special shipping arrangements may be made based on the size and weight of the order. Additional fees may apply for bulk shipping or expedited services.
Our team will work with you to ensure the most efficient and cost-effective shipping options for wholesale orders. You will receive confirmation and tracking details once your order is shipped.
Customs, Duties, and Taxes
For international orders, you may be responsible for any customs duties, taxes, or import fees imposed by your country’s customs office. These charges are not included in the product price or shipping costs and are your responsibility to pay upon delivery.
We recommend checking with your local customs office for more information on applicable taxes and duties.
Lost or Damaged Shipments
• Lost Shipments: If your order does not arrive within the estimated delivery time and appears to be lost, please contact us at cs@giftodeal.com. We will work with the shipping carrier to investigate and resolve the issue.
• Damaged Shipments: If your order arrives damaged, please contact us immediately with photographs of the damage and packaging. We will work to replace the damaged items or offer a refund in accordance with our Return and Refund Policy.
Changes to Orders
Once an order has been placed, it cannot be modified. If you need to change your shipping address, please contact us within 24 hours of placing your order, and we will do our best to update the information before it is processed.
Contact Information
If you have any questions about our Shipping and Delivery Policy, please contact us: Email: support@giftodeal.com
